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Home > Training Programs > Operations > Certified Quality Improvement Associate (CQIA)

Certified Quality Improvement Associate (CQIA)

Prepare for the CQIA exam from the convenience of your home or office. Identify knowledge gaps and target your studies from test results. Review and reinforce your learning as part of your exam preparation.

Certified Quality Improvement Associate (CQIA)
$995.00 (USD)


Defining quality can be a challenge because it means different things to different people. It could mean meeting or exceeding the needs of customers or it could mean products being free from defects. Perhaps it's the excellent customer service you receive from an organization or the efficient processes used to provide a product or service.

This course introduces quality concepts to help you understand what quality means and how it is used every day gathered from a variety of industries. It will help prepare you for the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam. The course outline follows the Certified Quality Improvement Associate (CQIA) body of knowledge (BoK) and explores the history and evolution of quality, quality tools, working with teams, assessing customer-supplier relationships, and more.

This course includes a voucher, which is prepaid access to sit for the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam upon eligibility and course completion.







Northwest Missouri State University

800 University Drive
Maryville, MO 64468 US

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